:root{
  --sd20-bg:#f4f5f7;--sd20-surface:#fff;--sd20-surface-subtle:#f7f8fa;--sd20-border:#dfe1e6;
  --sd20-text:#172b4d;--sd20-muted:#626f86;--sd20-accent:#0c66e4;--sd20-accent-soft:#e9f2ff;
  --sd20-danger:#c9372c;--sd20-warning:#a54800;--sd20-success:#216e4e;--sd20-sidebar:#101214;
  --sd20-sidebar-text:#c7d1db;--sd20-radius:8px;--sd20-radius-lg:12px;--sd20-shadow:0 1px 2px rgba(9,30,66,.08);
  --sd20-sidebar-width:250px;--sd20-topbar-height:64px;--sd20-gap:24px;--sd201-project-hue:214;
  font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
}
*{box-sizing:border-box}body.sd20{background:var(--sd20-bg);color:var(--sd20-text)}
body.sd20 .workspace.sd20-shell{display:block;min-height:100vh;background:var(--sd20-bg)}
body.sd20 .sd20-sidebar{position:fixed;inset:0 auto 0 0;width:var(--sd20-sidebar-width);z-index:40;background:var(--sd20-sidebar);border:0;padding:14px 12px;color:var(--sd20-sidebar-text);overflow:auto}
body.sd20 .sd20-sidebar .brand{display:flex;align-items:center;gap:10px;padding:8px 10px 14px;color:#fff;font-weight:750;text-decoration:none;line-height:1.15}
body.sd20 .sd20-sidebar .brand img{width:30px;height:30px;border-radius:6px;object-fit:contain;background:#fff}
body.sd20 .workspace-name{padding:0 10px 10px;color:#7f8c99;font-size:10px;letter-spacing:.09em;text-transform:uppercase;font-weight:800}
body.sd20 .sd20-nav{display:flex;flex-direction:column;gap:2px}
body.sd20 .sd20-nav-group{padding:17px 10px 5px;color:#8291a2;font-size:10px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}
body.sd20 .sd20-nav-link{display:flex;align-items:center;gap:10px;min-height:38px;padding:8px 10px;border-radius:6px;color:var(--sd20-sidebar-text);text-decoration:none;font-size:14px;font-weight:600}
body.sd20 .sd20-nav-link .icon{width:18px;height:18px;opacity:.8}
body.sd20 .sd20-nav-link:hover{background:#202326;color:#fff}
body.sd20 .sd20-nav-link.selected,body.sd20 .sd20-nav-link[aria-current="page"]{background:#1f4f86;color:#fff}
body.sd20 .sd201-project-context{display:grid;grid-template-columns:38px minmax(0,1fr) 28px;align-items:center;gap:9px;margin:2px 4px 8px;padding:10px;background:hsl(var(--sd201-project-hue) 45% 19%);border:1px solid hsl(var(--sd201-project-hue) 35% 29%);border-radius:9px}
body.sd20 .sd201-project-avatar{display:grid;place-items:center;width:38px;height:38px;border-radius:7px;background:hsl(var(--sd201-project-hue) 78% 53%);color:white;font-weight:800;font-size:12px;text-transform:uppercase}
body.sd20 .sd201-project-context span:nth-child(2){min-width:0;display:flex;flex-direction:column}body.sd20 .sd201-project-context small{font-size:9px;letter-spacing:.1em;color:#9fb0c1;font-weight:800}body.sd20 .sd201-project-context strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#fff;font-size:13px}body.sd20 .sd201-project-context a{display:grid;place-items:center;color:#aebccc;text-decoration:none;border-radius:5px;height:28px}body.sd20 .sd201-project-context a:hover{background:rgba(255,255,255,.08);color:white}
body.sd20 .sd201-dot{width:9px;height:9px;border-radius:50%;background:hsl(var(--sd201-project-hue) 75% 55%)}
body.sd20 .sd20-workspace{min-height:100vh;margin-left:var(--sd20-sidebar-width);width:calc(100% - var(--sd20-sidebar-width));background:var(--sd20-bg)}
body.sd20 .sd20-topbar{position:sticky;top:0;z-index:30;min-height:var(--sd20-topbar-height);display:flex;align-items:center;gap:18px;padding:8px 28px;background:rgba(255,255,255,.97);border-bottom:1px solid var(--sd20-border);box-shadow:none;backdrop-filter:blur(10px)}
body.sd20 .sd20-context{display:flex;flex-direction:column;min-width:155px;line-height:1.2}body.sd20 .sd20-context span{font-size:10px;color:var(--sd20-muted);text-transform:uppercase;letter-spacing:.06em}body.sd20 .sd20-context strong{font-size:14px;color:var(--sd20-text);max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
body.sd20 .sd201-project-picker{display:flex;align-items:center;gap:8px;font-size:11px;color:var(--sd20-muted);white-space:nowrap}.sd201-project-picker select{min-width:180px}
body.sd20 .sd20-main{max-width:1540px;margin:0 auto;padding:26px 32px 64px}
body.sd20 .sd20-page-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin:0 0 18px;padding:0;border:0;background:transparent}body.sd20 .sd20-page-heading h1{margin:3px 0 0;font-size:24px;line-height:1.25;letter-spacing:-.02em;color:var(--sd20-text)}body.sd20 .eyebrow{font-size:10px;letter-spacing:.08em;font-weight:800;color:var(--sd20-muted)}body.sd20 .lead{max-width:850px;color:var(--sd20-muted);margin:0 0 18px}
body.sd20 button,body.sd20 .button{min-height:34px;border-radius:6px;box-shadow:none;font-weight:650}body.sd20 button.primary,body.sd20 .primary{background:var(--sd20-accent);border-color:var(--sd20-accent);color:#fff}
body.sd20 input,body.sd20 select,body.sd20 textarea{border:1px solid #8590a2;border-radius:6px;background:#fff;color:var(--sd20-text);box-shadow:none;min-height:36px}body.sd20 input:focus,body.sd20 select:focus,body.sd20 textarea:focus{border-color:var(--sd20-accent);outline:2px solid #85b8ff;outline-offset:1px}
body.sd20 .sd20-surface,body.sd20 .panel,body.sd20 .detail-panel{background:var(--sd20-surface);border:1px solid var(--sd20-border);border-radius:var(--sd20-radius-lg);box-shadow:var(--sd20-shadow)}

/* Queue */
body.sd20 .sd20-queue-workspace{display:flex;flex-direction:column;gap:12px}body.sd20 .sd20-queue-workspace>.sd20-page-heading{margin-bottom:2px}
body.sd20 .sd20-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:0}body.sd20 .sd20-metrics>div{background:var(--sd20-surface);border:1px solid var(--sd20-border);border-radius:8px;padding:12px 14px;box-shadow:none;min-height:76px}body.sd20 .sd20-metrics span{font-size:11px;color:var(--sd20-muted)}body.sd20 .sd20-metrics strong{display:block;margin-top:4px;font-size:24px;line-height:1}
body.sd20 .sd201-queue-tabs{margin:2px 0 0;border-bottom:1px solid var(--sd20-border);background:#fff;border-radius:8px 8px 0 0;padding:0 12px}body.sd20 .sd201-queue-tabs a{display:inline-flex;padding:11px 12px;text-decoration:none;color:var(--sd20-muted);font-size:13px;border-bottom:2px solid transparent}body.sd20 .sd201-queue-tabs a[aria-current="page"]{color:#0055cc;border-color:#0c66e4;font-weight:700}
body.sd20 .sd20-filters{display:grid;grid-template-columns:repeat(4,minmax(140px,1fr));align-items:end;gap:10px;padding:14px;margin:-12px 0 0;background:#fff;border:1px solid var(--sd20-border);border-top:0;border-radius:0 0 8px 8px}body.sd20 .sd20-filters label{font-size:11px;color:var(--sd20-muted)}body.sd20 .sd20-filters input,body.sd20 .sd20-filters select{width:100%}
body.sd20 .sd201-queue-tools{margin:0;padding:12px 14px;background:#fff;border:1px solid var(--sd20-border);border-radius:8px}.sd201-queue-tools .r112-queue-row{display:grid!important;grid-template-columns:minmax(180px,1.2fr) auto minmax(160px,.8fr) minmax(170px,.9fr) minmax(150px,.75fr);gap:8px;align-items:end}.sd201-queue-tools label{font-size:11px;color:var(--sd20-muted);margin:0}.sd201-queue-tools select{width:100%}.sd201-layout-details{margin-top:10px;border-top:1px solid #eef0f3;padding-top:8px}.sd201-layout-details>summary{cursor:pointer;color:#44546f;font-size:12px;font-weight:700}.sd201-layout-body{padding-top:10px}.sd201-layout-body .r112-columns{display:flex;flex-wrap:wrap;gap:6px}.sd201-layout-body .r112-columns button{min-height:30px;background:#f1f2f4;border-color:#dfe1e6}.sd201-layout-body .r112-column-toggles{display:flex;flex-wrap:wrap;gap:10px 16px;margin-top:10px;align-items:center}.sd201-layout-body .r112-column-toggles label{display:flex;align-items:center;gap:5px}.sd201-layout-body .r112-column-toggles input{min-height:auto}
body.sd20 .sd20-queue-table{border:1px solid var(--sd20-border);border-radius:8px;background:#fff;overflow:auto}
body.sd20 .sd20-table{width:100%;border-collapse:separate;border-spacing:0;background:#fff}body.sd20 .sd20-table th{position:sticky;top:0;background:#f7f8fa;color:var(--sd20-muted);font-size:10px;text-transform:uppercase;letter-spacing:.045em;border-bottom:1px solid var(--sd20-border);padding:10px 12px;text-align:left}body.sd20 .sd20-table td{padding:11px 12px;border-bottom:1px solid #eef0f3;vertical-align:middle}body.sd20 .sd20-table tbody tr:last-child td{border-bottom:0}body.sd20 .sd20-table tbody tr:hover{background:#f7f9fb}
body.sd20 .sd20-status{border-radius:999px;padding:3px 8px;font-size:11px;font-weight:700;background:#f1f2f4;color:var(--sd20-text)}

/* Board */
body.sd20 .sd201-board{max-width:none}body.sd20 .sd201-board>.sd20-page-heading{margin-bottom:10px}.sd201-board-filter-details{background:#fff;border:1px solid var(--sd20-border);border-radius:8px;margin-bottom:12px}.sd201-board-filter-details>summary{padding:11px 14px;cursor:pointer;font-size:13px;font-weight:700;color:#44546f}.sd201-board-filter-details[open]>summary{border-bottom:1px solid var(--sd20-border)}.sd201-board-filter-details .filters{margin:0;border:0;border-radius:0;background:#fff;padding:12px 14px;display:grid;grid-template-columns:repeat(5,minmax(130px,1fr));gap:10px}.sd201-board-filter-details .filters label{font-size:11px;color:var(--sd20-muted)}
body.sd20 .sd201-kanban{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(260px,1fr);gap:12px;overflow-x:auto;align-items:start;padding-bottom:12px}body.sd20 .sd201-kanban .kanban-column{min-width:260px;min-height:560px;background:#ebecf0;border:1px solid #dfe1e6;border-radius:10px;padding:10px}body.sd20 .sd201-kanban .kanban-column>h2{display:flex;align-items:center;justify-content:space-between;gap:8px;margin:0 0 10px;font-size:14px;line-height:1.2}body.sd20 .sd201-kanban .kanban-column .count{display:inline-grid;place-items:center;min-width:24px;height:22px;padding:0 7px;border-radius:999px;background:#dfe1e6;color:#44546f;font-size:11px}body.sd20 .sd201-kanban .kanban-items{display:flex;flex-direction:column;gap:8px;min-height:120px}body.sd20 .sd201-kanban .kanban-card{background:white;border:1px solid #dfe1e6;border-radius:8px;padding:11px;box-shadow:0 1px 1px rgba(9,30,66,.08)}body.sd20 .sd201-kanban .kanban-card:hover{border-color:#b3bac5;box-shadow:0 2px 4px rgba(9,30,66,.12)}body.sd20 .sd201-kanban .column-empty{margin:10px;color:#7a869a;font-size:12px}

/* Users */
body.sd20 .sd201-users .sd201-users-table{overflow:hidden}body.sd20 .sd201-users table{table-layout:fixed}body.sd20 .sd201-users th:first-child,body.sd20 .sd201-users td:first-child{width:38%}body.sd20 .sd201-users th:last-child,body.sd20 .sd201-users td:last-child{width:22%}body.sd20 .sd201-users .comment-avatar{display:inline-block!important;width:34px!important;height:34px!important;min-width:34px!important;max-width:34px!important;min-height:34px!important;max-height:34px!important;border-radius:50%!important;object-fit:cover!important;vertical-align:middle!important;margin:0 9px 0 0!important}body.sd20 .sd201-users td:first-child strong{vertical-align:middle}body.sd20 .sd201-users .row-meta{display:block;margin:3px 0 0 44px;color:var(--sd20-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}body.sd20 .sd201-users .button-row{display:flex;gap:6px;flex-wrap:wrap}

/* Settings */
body.sd20 .sd20-settings-center{display:grid!important;grid-template-columns:260px minmax(0,1fr);gap:20px;align-items:start}body.sd20 .sd20-settings-nav{position:sticky;top:calc(var(--sd20-topbar-height) + 18px);max-height:calc(100vh - var(--sd20-topbar-height) - 36px);overflow:auto;background:var(--sd20-surface);border:1px solid var(--sd20-border);border-radius:10px;padding:9px;box-shadow:none}body.sd20 .sd20-settings-search{display:block;padding:7px 6px 11px;border-bottom:1px solid var(--sd20-border);margin-bottom:7px}body.sd20 .sd20-settings-search span{display:block;margin-bottom:6px;font-size:10px;font-weight:800;color:var(--sd20-muted);text-transform:uppercase;letter-spacing:.05em}body.sd20 .sd20-settings-search input{width:100%}body.sd20 .settings-nav-group h3{margin:14px 8px 5px;font-size:10px;color:var(--sd20-muted);text-transform:uppercase;letter-spacing:.06em}body.sd20 .settings-nav-link{display:block;padding:8px 10px;border-radius:6px;color:var(--sd20-text);text-decoration:none;font-size:13px}body.sd20 .settings-nav-link:hover{background:var(--sd20-surface-subtle)}body.sd20 .settings-nav-link.active,body.sd20 .settings-nav-link[aria-current="page"]{background:var(--sd20-accent-soft);color:#0055cc;font-weight:700}
body.sd20 .sd201-settings-content{min-width:0;display:grid;gap:14px}body.sd20 .sd201-settings-content h1,body.sd20 .sd201-settings-content h2,body.sd20 .sd201-settings-content h3{color:var(--sd20-text);margin-top:0}body.sd20 .sd201-settings-content h2{font-size:18px;margin-bottom:6px}body.sd20 .sd201-settings-content p{color:#44546f;line-height:1.5;margin:4px 0 10px}body.sd20 .sd201-settings-content .panel,body.sd20 .sd201-settings-card{padding:18px 20px!important;border:1px solid var(--sd20-border)!important;border-radius:10px!important;background:#fff!important}body.sd20 .sd201-settings-content .button-row{gap:8px;flex-wrap:wrap}body.sd20 .sd20-version-chip{display:inline-flex;background:var(--sd20-accent-soft);color:#0055cc;border-radius:999px;padding:4px 8px;font-size:11px;font-weight:700}

/* Projects as entry points */
body.sd20 .sd201-project-directory{background:transparent;border:0;box-shadow:none}body.sd20 .sd201-project-directory>.table-scroll{overflow:visible}body.sd20 .sd201-project-directory table,body.sd20 .sd201-project-directory tbody{display:block;background:transparent}body.sd20 .sd201-project-directory thead{display:none}body.sd20 .sd201-project-directory tbody{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}body.sd20 .sd201-project-directory tr{display:grid;grid-template-columns:1fr auto;gap:9px 12px;background:#fff;border:1px solid var(--sd20-border);border-radius:10px;padding:16px;box-shadow:var(--sd20-shadow)}body.sd20 .sd201-project-directory td{display:block!important;border:0!important;padding:0!important;width:auto!important}body.sd20 .sd201-project-directory td:first-child{grid-column:1/-1}body.sd20 .sd201-project-directory td:last-child{grid-column:1/-1;padding-top:8px!important;border-top:1px solid #eef0f3!important}body.sd20 .sd201-project-link{font-size:17px;font-weight:750;text-decoration:none;color:#0c66e4}body.sd20 .sd201-project-directory .project-symbol{display:inline-flex;padding:3px 7px;border-radius:5px;background:#f1f2f4;font-weight:800;font-size:11px}
body.sd20 .sd201-project-settings .breadcrumb{margin-bottom:10px}body.sd20 .sd201-project-settings .tabs{background:#fff;border:1px solid var(--sd20-border);border-radius:8px;padding:0 10px;overflow:auto;white-space:nowrap}

/* Ticket / portal / auth */
body.sd20 .sd20-ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:24px;align-items:start}body.sd20 .sd20-inspector{position:sticky;top:calc(var(--sd20-topbar-height) + 20px);display:flex;flex-direction:column;gap:12px}body.sd20 .sd20-activity .comment{border:0;border-bottom:1px solid #eef0f3;border-radius:0;background:transparent;padding:16px 0}
body.sd20 .sd20-customer-portal{max-width:1180px}body.sd20 .sd20-customer-portal .page-heading{text-align:center;padding:32px 0 18px}body.sd20 .sd20-customer-portal .panel{box-shadow:none}
body.sd20 .auth-layout{min-height:100vh;overflow:hidden}body.sd20 .auth-card{position:relative;z-index:2}body.sd20 #notices{position:fixed;right:18px;top:18px;z-index:9999;display:flex;flex-direction:column;gap:8px;max-width:380px}body.sd20 #notices .notice{margin:0!important}

@media (max-width:1200px){:root{--sd20-sidebar-width:220px}body.sd20 .sd20-ticket-layout{grid-template-columns:1fr 300px}body.sd20 .sd20-main{padding:24px}.sd201-board-filter-details .filters{grid-template-columns:repeat(3,minmax(130px,1fr))}.sd201-queue-tools .r112-queue-row{grid-template-columns:repeat(2,minmax(180px,1fr))}}
@media (max-width:820px){body.sd20 .sd20-sidebar{position:relative;width:100%;min-height:auto}body.sd20 .sd20-workspace{margin-left:0;width:100%}body.sd20 .sd20-nav{flex-direction:row;overflow:auto}body.sd20 .sd20-nav-group{display:none}body.sd20 .sd20-nav-link{white-space:nowrap}body.sd20 .sd20-topbar{position:sticky;padding:8px 14px;flex-wrap:wrap}body.sd20 .sd20-context{display:none}body.sd20 .sd20-main{padding:18px 14px 48px}body.sd20 .sd20-ticket-layout,body.sd20 .sd20-settings-center{grid-template-columns:1fr}body.sd20 .sd20-inspector,body.sd20 .sd20-settings-nav{position:relative;top:auto;max-height:none}body.sd20 .sd20-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}body.sd20 .sd20-filters,.sd201-board-filter-details .filters{grid-template-columns:1fr}body.sd20 .sd201-project-directory tbody{grid-template-columns:1fr}.sd201-queue-tools .r112-queue-row{grid-template-columns:1fr}body.sd20 .sd201-project-context{display:none}}

/* 2.0.2: shared interaction, theme and density tokens */
:root{--space-1:4px;--space-2:8px;--space-3:12px;--space-4:16px;--space-6:24px;--space-8:32px}
:root[data-theme="dark"]{--sd20-bg:#141820;--sd20-surface:#1c222d;--sd20-surface-subtle:#252e3d;--sd20-border:#3a4558;--sd20-text:#e7edf7;--sd20-muted:#a7b5cb;--sd20-accent:#85b8ff;--sd20-accent-soft:#20395c;--sd20-shadow:none}
body.sd20 .sd20-topbar{background:var(--sd20-surface)}
body.sd20 input,body.sd20 select,body.sd20 textarea,body.sd20 .sd20-table,body.sd20 .sd20-queue-table,body.sd20 .sd20-filters,body.sd20 .sd201-queue-tools,body.sd20 .sd201-board-filter-details,body.sd20 .sd201-board-filter-details .filters,body.sd20 .sd201-project-directory tr,body.sd20 .sd201-project-settings .tabs,body.sd20 .sd201-queue-tabs,body.sd20 .sd201-kanban .kanban-card{background:var(--sd20-surface);color:var(--sd20-text);border-color:var(--sd20-border)}
body.sd20 .sd20-table th,body.sd20 .sd20-table tbody tr:hover,body.sd20 .sd201-kanban .kanban-column,body.sd20 .sd201-layout-body .r112-columns button{background:var(--sd20-surface-subtle);color:var(--sd20-text);border-color:var(--sd20-border)}
body.sd20 .sd201-settings-content .panel,body.sd20 .sd201-settings-card{background:var(--sd20-surface)!important}
body.sd20 .sd201-settings-content p,body.sd20 .sd201-layout-details>summary,body.sd20 .sd201-board-filter-details>summary{color:var(--sd20-muted)}
body.sd20 .sd20-table td,body.sd20 .sd20-activity .comment{border-color:var(--sd20-border)}
body.sd20 button:not(.primary):not(.danger),body.sd20 .button:not(.primary){background:var(--sd20-surface);color:var(--sd20-text);border-color:var(--sd20-border)}
body.sd20 a:focus-visible,body.sd20 button:focus-visible,body.sd20 summary:focus-visible{outline:3px solid var(--sd20-accent);outline-offset:3px}
body.sd20 [hidden]{display:none!important}
body.sd20 .ticket-activity-tabs{display:flex;gap:4px;overflow-x:auto;border-bottom:1px solid var(--sd20-border);margin:12px 0}
body.sd20 .ticket-activity-tabs button{white-space:nowrap;border:0;border-bottom:3px solid transparent;border-radius:0;padding:10px 12px;min-height:44px;background:transparent}
body.sd20 .ticket-activity-tabs button[aria-selected="true"]{border-color:var(--sd20-accent);color:var(--sd20-accent)}
body.sd20 .comment.internal{border-left:3px solid #e9a23b;background:var(--sd20-surface-subtle);padding-left:12px}
body.sd20 [data-ticket-files] .panel{border:0;padding:0;box-shadow:none}
body.sd20 .people-filter{display:grid;grid-template-columns:180px minmax(200px,480px) auto;align-items:center;gap:12px;margin-bottom:16px}
body.sd20 .sd201-users .sd201-users-table{overflow:auto}body.sd20 .sd201-users table{min-width:760px}
body.sd20 .sd202-skip{position:fixed;left:12px;top:-80px;z-index:10000;padding:12px;background:var(--sd20-surface);color:var(--sd20-text);border:2px solid var(--sd20-accent);border-radius:8px}
body.sd20 .sd202-skip:focus{top:12px}
body.sd20 .sd202-menu{display:none}
body.sd20 .settings-nav button{width:100%;text-align:left;padding:9px 10px;border:0!important;background:transparent!important;min-height:40px}
body.sd20 .settings-nav button[aria-current="page"]{background:var(--sd20-accent-soft)!important;color:var(--sd20-accent);font-weight:700}
body.sd20 .loading,body.sd20 .empty{padding:32px;border:1px dashed var(--sd20-border);border-radius:12px;background:var(--sd20-surface)}
body.sd20 .form-error:not(:empty){padding:12px;border-left:3px solid var(--sd20-danger);background:var(--sd20-surface-subtle)}
body.sd20 .form-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:24px}
body.sd20[data-density="compact"] .sd20-table td{padding:7px 12px}body.sd20[data-density="compact"] .sd20-main{--sd20-gap:16px}
body.sd20 .ticket-sidebar-summary{display:none}
body.sd20 .ticket-sidebar details>div{display:flex;flex-direction:column;gap:12px}
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@media (max-width:820px){body.sd20 .sd202-menu{display:inline-flex;align-items:center;min-height:44px}body.sd20 .sd20-sidebar{display:none;position:fixed;top:64px;bottom:0;left:0;width:min(320px,90vw);z-index:50;box-shadow:0 16px 40px #0008}body.sd20.sd202-navigation-open .sd20-sidebar{display:block}body.sd20 .sd20-nav{flex-direction:column}body.sd20 .sd20-nav-group{display:block}body.sd20 .sd20-workspace{margin-left:0;width:100%}body.sd20 .sd20-ticket-layout,body.sd20 .sd20-settings-center{grid-template-columns:1fr}body.sd20 .sd20-inspector{grid-row:1}body.sd20 .ticket-sidebar-summary{display:block;cursor:pointer;padding:12px;font-weight:700}body.sd20 .people-filter{grid-template-columns:1fr}body.sd20 .topbar input{min-width:0}body.sd20 .topbar .r112-global-search{flex:1;min-width:140px}body.sd20 .sd201-users td:first-child{width:240px}body.sd20 .ticket-tools{display:flex;flex-wrap:wrap;gap:8px}body.sd20 .ticket-activity-tabs button{font-size:12px;padding:8px}body.sd20 .settings-section-head{flex-wrap:wrap}body.sd20 dialog{width:calc(100vw - 24px);max-height:calc(100dvh - 24px)}body.sd20 .form-row{grid-template-columns:1fr}body.sd20 #notices{left:12px;right:12px;max-width:none}}
@media (prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;animation:none!important;transition:none!important}}
html[data-theme="dark"]{color-scheme:dark!important;--j-bg:var(--sd20-bg);--j-surface:var(--sd20-surface);--j-surface-raised:var(--sd20-surface);--j-surface-sunken:var(--sd20-surface-subtle);--j-text:var(--sd20-text);--j-navy:var(--sd20-text);--j-subtle:var(--sd20-muted);--j-muted:var(--sd20-muted);--j-border:var(--sd20-border);--j-blue:var(--sd20-accent);--j-blue-soft:var(--sd20-accent-soft)}
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body.sd20 .portal-hero,body.sd20 .service-icon{background:var(--sd20-accent-soft);color:var(--sd20-text)}
body.sd20 .service-card:hover{border-color:var(--sd20-accent);box-shadow:var(--sd20-shadow)}
body.sd20 .approval-row{display:grid;gap:8px;padding:12px 0;border-bottom:1px solid var(--sd20-border)}
body.sd20 [data-unsaved]{font-size:12px;color:var(--sd20-warning);margin-left:auto}
body.sd20 .upload-progress{padding:8px;color:var(--sd20-muted)}
body.sd20 .r112-search-results{background:var(--sd20-surface);color:var(--sd20-text);border-color:var(--sd20-border)}
@media (max-width:820px){body.sd20 .portal-top{flex-wrap:wrap;padding:12px}body.sd20 .portal-top nav{display:flex;flex-wrap:wrap;gap:8px}body.sd20 .service-grid{grid-template-columns:1fr}body.sd20 .auth-card{width:100%;padding:24px}body.sd20 .setup-layout{grid-template-columns:1fr}body.sd20 .setup-intro{padding:24px}body.sd20 .portal-hero{padding:24px 16px}body.sd20 .portal-workspace #main{padding:16px}}
body.sd20 .comment-avatar{width:36px;height:36px;min-width:36px;max-width:36px;object-fit:cover;border-radius:50%;flex:none}
body.sd20 .comment-heading{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
body.sd20 .comment-heading time{margin-left:auto;color:var(--sd20-muted);font-size:12px}
body.sd20 .ticket-layout>div,body.sd20 .ticket-layout>aside,body.sd20 .ticket-layout .panel,body.sd20 .ticket-activity-tabs{min-width:0;max-width:100%}
body.sd20 .prose{overflow-wrap:anywhere}
/* Remove the retired fixed header's geometry and brand marker. */
body.sd20 .sd20-sidebar .brand{position:static;width:auto;height:auto;background:transparent;border:0}
body.sd20 .sd20-sidebar .brand::after,body.sd20 .sd20-sidebar::before{content:none}
body.sd20 .sd20-workspace{padding-top:0}
body.sd20 .sd20-topbar{left:auto;right:auto;height:auto}
body.sd20 .r112-queue-tools{background:var(--sd20-surface)!important;border:1px solid var(--sd20-border)!important}
body.sd20 .metrics,body.sd20 .metrics>div,body.sd20 .pagination{background:var(--sd20-surface);color:var(--sd20-text)}
body.sd20 .sd20-status{background:var(--sd20-surface-subtle);color:var(--sd20-text)}
body.sd20 .sd20-status.in_progress{background:var(--sd20-accent-soft);color:var(--sd20-accent)}
:root[data-theme="dark"]{--j-green:#8bd9b2;--j-green-soft:#143c2d;--j-yellow:#f7cd6c;--j-yellow-soft:#453714;--j-red:#ff9c95;--j-red-soft:#4d2526;--j-faint:#a7b5cb}
body.sd20 .sd20-status.waiting{background:var(--j-yellow-soft);color:var(--j-yellow)}
body.sd20 .sd20-status.resolved,body.sd20 .sd20-status.closed{background:var(--j-green-soft);color:var(--j-green)}
body.sd20 #notices{pointer-events:none}body.sd20 #notices .notice{pointer-events:auto}
body.sd20 .sd20-sidebar{transform:none;height:100dvh}
@media (max-width:820px){body.sd20 .sd20-sidebar{height:calc(100dvh - 64px)}body.sd20 .topbar .r112-global-search{display:block}body.sd20 .portal-top nav>a{display:inline-flex}}
@media (min-width:821px){body.sd20 .sd202-menu{display:inline-flex;align-items:center}body.sd20.sd202-sidebar-collapsed{--sd20-sidebar-width:72px}body.sd20.sd202-sidebar-collapsed .brand span,body.sd20.sd202-sidebar-collapsed .sd20-nav-group,body.sd20.sd202-sidebar-collapsed .workspace-name,body.sd20.sd202-sidebar-collapsed .sd20-nav-link span,body.sd20.sd202-sidebar-collapsed .profile span,body.sd20.sd202-sidebar-collapsed .sd201-project-context{display:none}body.sd20.sd202-sidebar-collapsed .sd20-nav-link{justify-content:center}body.sd20.sd202-sidebar-collapsed .brand{justify-content:center;padding-inline:0}body.sd20.sd202-sidebar-collapsed .signout{font-size:0}body.sd20.sd202-sidebar-collapsed .signout .icon{width:20px;height:20px}}
:root{--sd20-on-primary:#fff}:root[data-theme="dark"]{--sd20-on-primary:#112036;--j-blue-hover:#a2c9ff}
body.sd20 button.primary,body.sd20 .button.primary{background:var(--sd20-accent);border-color:var(--sd20-accent);color:var(--sd20-on-primary)}

/* 2.0.3 SP1: ticket attachments, SLA and notifications share theme surfaces. */
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body.sd20 .r112-attachments-head{display:flex;align-items:center;justify-content:space-between;gap:12px}
body.sd20 .r112-attachments-head span{padding:2px 8px;border-radius:12px;background:var(--sd20-surface-subtle)}
body.sd20 .r112-attachment-list{display:grid;gap:8px;margin:12px 0}
body.sd20 .r112-attachment{display:flex;justify-content:space-between;align-items:center;gap:12px;border:1px solid var(--sd20-border);border-radius:8px;padding:12px}
body.sd20 .r112-attachment>div{min-width:0;overflow-wrap:anywhere}
body.sd20 .r112-attachment strong,body.sd20 .r112-attachment small{display:block}
body.sd20 .r112-attachment small{color:var(--sd20-muted);margin-top:4px}
body.sd20 .r112-upload{display:flex;flex-wrap:wrap;align-items:end;gap:12px;padding-top:12px;border-top:1px solid var(--sd20-border)}
body.sd20 .r112-file-picker{flex:1;min-width:0}
body.sd20 .r112-file-picker input{width:100%;min-width:0;max-width:100%;padding:6px}
body.sd20 .r112-upload label:has([type=checkbox]){display:flex;flex-direction:row;align-items:center;gap:8px;min-height:36px;margin:0}
body.sd20 .r112-upload [type=checkbox]{width:18px;height:18px;min-height:18px;flex:none;accent-color:var(--sd20-accent)}
body.sd20 .sla-block{display:grid;gap:6px;background:var(--sd20-surface-subtle);color:var(--sd20-text);border:1px solid var(--sd20-border);overflow-wrap:anywhere}
body.sd20 .sla-block+.sla-block{margin-top:8px}
body.sd20 .sla-block small{color:var(--sd20-muted)}
body.sd20 .notice{background:var(--sd20-surface);color:var(--sd20-text);border-color:var(--sd20-border)}
body.sd20 #notices{top:auto;bottom:18px;max-height:calc(100dvh - 36px);overflow:auto}
@media(max-width:820px){body.sd20 .r112-upload{align-items:stretch}body.sd20 .r112-file-picker{flex-basis:100%}body.sd20 .r112-attachment{align-items:start;flex-direction:column}body.sd20 #notices{bottom:12px}}

/* 2.0.4: complete settings components live in the canonical stylesheet. */
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body.sd20 .sd201-settings-content{padding:0}
body.sd20 .settings-nav button{color:var(--sd20-text)}
body.sd20 .settings-nav button:hover{background:var(--sd20-surface-subtle)}
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body.sd20 .version-chip,body.sd20 .sd20-version-chip{background:var(--sd20-accent-soft);color:var(--sd20-accent)}
body.sd20 .sd201-kanban .column-empty{color:var(--sd20-muted)}
body.sd20 .portal-hero h1{color:var(--sd20-text)}
body.sd20 .portal-hero p,body.sd20 .portal-hero .eyebrow{color:var(--sd20-muted)}
body.sd20 .section-heading{background:transparent;flex-wrap:wrap;min-width:0}
body.sd20 .small-avatar,body.sd20 .sd201-project-directory .project-symbol{background:var(--sd20-surface-subtle);color:var(--sd20-muted)}
body.sd20 .sd201-project-link{color:var(--sd20-accent)}
body.sd20 .sd201-project-avatar{background:hsl(var(--sd201-project-hue) 65% 24%);color:#fff}
body.sd20 .skip{background:var(--sd20-surface);color:var(--sd20-accent)}
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body.sd20 .settings-grid{grid-template-columns:repeat(auto-fit,minmax(min(280px,100%),1fr))}
body.sd20 .portal-workspace{background:var(--sd20-bg)}
body.sd20 .panel,body.sd20 form,body.sd20 #workflow-graph{min-width:0;max-width:100%}
body.sd20 .workflow-canvas{width:100%;max-width:100%;overflow:auto;border:1px solid var(--sd20-border);border-radius:8px;background:var(--sd20-surface-subtle);margin:12px 0}
body.sd20 .workflow-canvas svg{display:block}
body.sd20 .workflow-edge{fill:none;stroke:var(--sd20-muted);stroke-width:2}
body.sd20 .workflow-edge.active{stroke:var(--sd20-accent);stroke-width:3}
body.sd20 #workflow-arrow path{fill:var(--sd20-muted)}
body.sd20 .graph-status{cursor:pointer;outline:none}
body.sd20 .graph-status rect{fill:var(--sd20-surface);stroke:var(--sd20-border);stroke-width:2}
body.sd20 .graph-status.focused rect,body.sd20 .graph-status:focus-visible rect{stroke:var(--sd20-accent);stroke-width:3}
body.sd20 .graph-status text{fill:var(--sd20-text);font-size:14px;font-weight:650}
body.sd20 .graph-status .graph-category{fill:var(--sd20-muted);font-size:12px;font-weight:400}
body.sd20 .workflow-focus{display:grid;gap:8px;padding:12px;background:var(--sd20-surface);border:1px solid var(--sd20-border);border-radius:8px}
body.sd20 .workflow-focus>div{display:flex;flex-wrap:wrap;gap:8px}
body.sd20 .transition-chip{display:grid;gap:4px;padding:8px;border-radius:6px;background:var(--sd20-surface-subtle)}
@media(max-width:820px){body.sd20 .sd20-settings-nav{max-height:300px;overflow-y:auto;overscroll-behavior:contain}body.sd20 .settings-row-side{width:100%}}
body.sd20 input::placeholder,body.sd20 textarea::placeholder,body.sd20 .r112-global-search>input::placeholder{color:var(--sd20-muted);opacity:1}
body.sd20 .r112-global-search::before{color:var(--sd20-muted)}